Instruction

You will work in groups to conduct a survey (targeting "customers" in Thailand) under the given topics:

  1. Perceived benefits and concerns of people booking hotels through an online travel agent (OTA)
  2. Perceived benefits and concerns of people about an automated hotel
  3. Perceived benefits and concerns of people purchasing meals through a self-ordering kiosk
  4. Perceived benefits and concerns of people ordering food through a third-party food delivery service
There should be approx. 5 students per group. You can mix group members across two majors (HM and RB).

Step 1
Open this Google Docs and complete the member list. Each group populate 5 benefits and 5 concerns of your assigned topic.

Step 2
Each group complete the Google Forms for data collection. Questionnaire templates are already given in this Google Drive Folder. Open your group file and finish it.

Step 3
Have the lecturer verify and finalize your questionnaire.

Step 4

Distribute a Google Forms link among your friends. Try collecting at least 30 records per group.

Step 5
Analyze the data from the response spreadsheet.

Step 5
Each group creates a presentation using Google Slides. Templates are already given in this Google Drive Folder. Open your group file and finish it.

There will be NO oral presentation. The google slides is your final work.
Last modified: Thursday, 11 February 2021, 8:37 AM